Allan Junior Tai'i
Apia,Faleata 1
Summary
Highly-motivated liberal arts major with finely tuned multi-tasking abilities and drive to foster productivity and organization. Offers focus for collections maintenance, rare materials procurement and task prioritization. Received customer recognition for personable and approachable nature. Customer-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and payment processing. Offers successful career history comprising more than 2 years. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Library Assistant IT
National University Of Samoa
11.2020 - Current
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Answered questions from patrons and helped to find desired materials.
- Assisted patrons with printing and copying according to personalized requirements.
- Answered patron questions in-person or by phone regarding library services and resources.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Managed library materials for accurate record-keeping.
- Helped patrons locate resources using catalog and circulation systems.
- Provided basic computer assistance to help patrons access needed resources.
- Utilized computer databases to locate library materials.
- Collected and processed fines on overdue library materials.
- Set up computer and digital device access, providing assistance with use and operation.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
Education
Certificate of Completion - Introduction To AI For IT And Non-IT Professionals
Commonwealth of Learning
Online Course 09.2023
CCNA 4 - Connecting Networks
University of The South Pacific
Alafua07.2020
Introduction To Cybersecurity 0520 - Cybersecurity
Cisco Virtual Academy
Online Course07.2020
CCNA 3 - Scaling Networks
University of The South Pacific
Alafua02.2020
CCNA 2 - Routing And Switching Essentials
University of The South Pacific
Alafua07.2019
CCNA 1 - CCNA R&S: Introduction To Networks
National University of Samoa
To'omatagi06.2018
IT Essential - PC Hardware And Software
National University of Samoa
To'omatagi12.2017
SSLC - Full Art
St Joseph's College
Alafua11.2016
SSC - Full Art
St Joseph's College
Alafua11.2015
Skills
- Processes and Procedures
- Library Reference
- Literary Knowledge
- Fine Collections
- Staff Training
- Equipment Operations
- Records Correction
- Materials Management
- Reading and Teaching
- Administrative Support
- Project Requirements
- Firewall Functionality
- Network Device Monitoring
- Network Troubleshooting
- Hardware Installation
- Network Security
- Documentation Writing
- User Training
- Hardware and Software Configuration
- Strong Troubleshooting Skills
Timeline
Library Assistant IT
National University Of Samoa
11.2020 - Current
Certificate of Completion - Introduction To AI For IT And Non-IT Professionals
Commonwealth of Learning
CCNA 4 - Connecting Networks
University of The South Pacific
Introduction To Cybersecurity 0520 - Cybersecurity
Cisco Virtual Academy
CCNA 3 - Scaling Networks
University of The South Pacific
CCNA 2 - Routing And Switching Essentials
University of The South Pacific
CCNA 1 - CCNA R&S: Introduction To Networks
National University of Samoa
IT Essential - PC Hardware And Software
National University of Samoa
SSLC - Full Art
St Joseph's College
SSC - Full Art
St Joseph's College
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