Lenora Tautiaga
Apia
Summary
Dependable and service-oriented professional with diverse experience in hospitality, library services, and concessions. Proven success as a Co-Host at Laren Hiilani Rentals, enhancing guest experiences through exceptional customer service and eye for interior design. Skilled in managing resources, cataloging, and supporting patrons in library settings. Brings strong attention to detail, time management, and problem-solving abilities, with a calm and professional demeanor under pressure. Proficient in MS Office and dedicated to maintaining high standards in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Airbnb Co-Host
Laren Hiilani Rentals
- Completed detailed assessments, effectively implementing comprehensive home consultation process.
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Information Consultant
Brigham Young University Hawaii Campus
11.2022 - 07.2025
- Collected Statistics and Inputted into Excel Spreadsheet to use for decision-making of the library.
- Always making sure the database links and services are available for students.
- Organized and arranged books to be in its proper order upon the shelves
- Assisted students in locating resources such as books, databases, articles, etc available to them in the library.
- Followed exact procedures to open and close the library as well as ways to accommodated students needs with the available resources.
- Became an AI Coordinator to track how students use AI and how to use their responses to better the performance of our AI services.
- Performed Research and worked alongside Library Director and presented research in different conferences
Work Study Student
Brigham Young University Hawaii Campus
08.2022 - 07.2025
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Completed rigorous readings as directed to support unit learning goals.
Teacher’s Assistant
Brigham Young University Hawaii Campus
01.2024 - 06.2024
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Baker
Polynesian Cultural Center, PCC
10.2022 - 11.2022
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Complied with health and safety codes to protect staff and customers.
- Maintained accurate inventory of baking supplies and ingredients.
- Created appealing displays to showcase products in bakery.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Concessions Worker
Polynesian Cultural Center, PCC
08.2022 - 10.2022
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
- Consistently provided friendly service to promote better customer engagement.
Data Entry Volunteer
La'i Tautiaga Business & Tax Consultancy
01.2022 - 04.2022
- Honored data privacy and integrity regulations and standards as mandated by governmental and organizational policy by using Xero.
- Consolidated and copied information from source documents to expand database reach.
- Compiled, sorted, and verified accuracy for entries to maintain database integrity.
- Collaborated with supervisor to verify data accuracy.
Education
Bachelor of Arts - Pacific Island Studies
Brigham Young University - Hawaii
Laie12-2026
High School Diploma -
Church College of Pesega
Pesega12-2020
Skills
- Exceptional communication
- Effective problem solving
- Interior designed
- Strong organization
- Search engine optimization
- Customer serviced
- Stress tolerance
- Food safety
- Record preparation
- Information security
- Cultural awareness
- MS office
Timeline
Teacher’s Assistant
Brigham Young University Hawaii Campus
01.2024 - 06.2024
Information Consultant
Brigham Young University Hawaii Campus
11.2022 - 07.2025
Baker
Polynesian Cultural Center, PCC
10.2022 - 11.2022
Work Study Student
Brigham Young University Hawaii Campus
08.2022 - 07.2025
Concessions Worker
Polynesian Cultural Center, PCC
08.2022 - 10.2022
Data Entry Volunteer
La'i Tautiaga Business & Tax Consultancy
01.2022 - 04.2022
Airbnb Co-Host
Laren Hiilani Rentals
Bachelor of Arts - Pacific Island Studies
Brigham Young University - Hawaii
High School Diploma -
Church College of Pesega
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